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Build an AI-powered virtual agent for Genesys Cloud using QnABot and Amazon Lex | AWS Machine Learning Blog
한솔인티큐브 아이작 / 컨택센터 - Avaya, Genesys - 💬 음성봇 (콜봇) 비즈니스 적용 사례를 살펴보세요. 작년에 Data and AI Forum by IBM 에서 발표한 자료입니다. STT, TTS와 콜센터를 연동하는 Voice Gateway, 대화형
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